
Property repairs and void works
We carry out property repairs and void works for landlords, letting agents and supported accommodation providers.
Tell us about the repair
Describe the problem, where it is and how it affects the property. Include any information from a recent inspection or handover.
Tell us whether the home is occupied or empty and whether access needs to be arranged through someone else.
Work between occupants
An empty property may need several repairs before the next occupant arrives. Send your job list and identify the work that needs attention first.
Include any clearance or cleaning required, and mention other work already arranged at the property.
What to include in your maintenance enquiry
- The property postcode and the repair or job list.
- Where each problem is and how it affects the property.
- Whether the property is occupied or empty.
- When the property will be available and the date you would like the work completed.
- Any access restrictions or other work already booked.
Include repairs in a void turnaround
Our void turnaround service combines clearance, repairs and cleaning in one order, with one invoice. Include all the work needed in your enquiry.
Orders and invoices for property work
Before agreeing the work, confirm which company is taking your order and which company will issue your invoice. The invoice may come from the relevant service company or TIFA Group.
Agree the work, any exclusions, the price and the completion date before accepting the order. A combined void turnaround has one order and one invoice.
Tell us about the work needed
Send the postcode and a short description of the repair or void works.