Full property management in Wales
We take over the day-to-day management of your property. We assess suitable uses, including residential letting, supported accommodation and short stays, with the aim of improving the income you receive after costs.
If your property is empty or taking too much time
You may have an empty home, a property earning less than you expected or an arrangement that needs too much of your attention. You may simply want to keep the property without managing it every day.
We assess the current position and recommend a suitable way forward. Once you approve the arrangement, we take over the day-to-day work.
How we assess a suitable use
We look at the property's location, layout, condition and current arrangements. We assess demand, the permissions needed and the costs of preparing and running it.
Depending on the property, a suitable route may be:
- Residential letting. A home let under a standard occupation contract in Wales, where appropriate.
- Supported accommodation. A property suited to the intended accommodation arrangement and the needs of its occupants.
- Short stays. A home used for shorter bookings where demand and the necessary permissions make that use suitable.
The assessment covers planning requirements and any lender, insurer or lease restrictions. It also identifies the registration or licensing requirements for the chosen use.
Comparing your annual income after costs
We compare expected owner income over a year. We allow for empty periods and include the relevant management or booking costs, cleaning and linen, utilities, repairs and setup costs.
The proposal shows the assumptions behind the figures, with one-off setup costs separated from ongoing costs. You can see what each suitable route could leave you with before choosing an arrangement.
The daily work we take over
We agree the management scope for your property at the start. We then take over the daily work for the chosen use:
- Handling letting and booking enquiries and routine communication with occupants or guests.
- Managing rent and booking administration.
- Arranging property access, keys and handovers.
- Organising repairs, changeovers and cleaning.
- Managing listings and pricing for the chosen route, where appropriate.
- Keeping income and cost records and providing owner updates.
You can step back from the daily running of the property. You approve the chosen use and major spending. The spending limits and decisions that need your approval are agreed before management starts.
How full management starts
- Tell us about the property. Send the postcode, its current use and the problem you want to solve. Include any work you know is needed.
- Review the existing arrangements. We discuss occupants, agreements, permissions and restrictions before recommending a change.
- Compare suitable options. We explain the proposed use, expected owner income after costs and the assumptions behind the figures.
- Approve the proposal. Agree the use, management scope, fees, spending authority and any preparation work.
- Arrange the handover. Agree access and the transfer of relevant property records so we can take over the daily management.
Fees and your management agreement
The written proposal sets out the arrangement for your property before management starts. It explains:
- The agreed use and the management work we take on.
- Our fees, other costs and how income is paid to you.
- Responsibility for property expenses and approval of spending.
- The information and reports you receive.
- Notice requirements, handover arrangements and any existing commitments that affect them.
Your management agreement is with TIFA Life Ltd. TIFA Property is part of TIFA Group.
If the property needs work before occupation
We also provide clearance, repairs and cleaning. You can book them individually or combine them in a void turnaround, with one order and one invoice for the agreed work.
Where work is needed, we agree its scope and cost with you before it starts. The management proposal explains how that work affects the proposed arrangement and expected income.
Full management or guaranteed rent
Full management combines the assessment of a suitable use with day-to-day management. Your income depends on the agreed arrangement and how the property performs.
With guaranteed rent, we lease the property and pay the agreed rent even when it is empty or the occupier does not pay, subject to the lease terms and exclusions.
Questions from landlords
Do I have to choose how the property will be used?
You do not need to choose a route before contacting us. We assess suitable options and recommend an arrangement based on the property, demand, permissions and expected owner income after costs. You approve the chosen use before it starts.
Can you assess a property that is already occupied?
Yes. Tell us about the current occupants, their agreements and any existing management arrangement. We review those commitments when assessing what is possible and how a management handover could work.
Do you guarantee the highest return?
No. Our aim is to improve the income you receive after costs through a suitable use and active management. The proposal explains the expected income and its assumptions. Actual income depends on the agreed arrangement and how the property performs.
How can I end the management arrangement?
The written proposal sets out the notice requirements and handover arrangements before management starts. These need to account for any agreements with occupants and other commitments affecting the property.
Talk to us about managing your property
Tell us the postcode, whether the property is occupied and what you want to change. You do not need to choose a letting route before contacting us.